Bazilive Privacy Policy – How We Protect Your Data

Bazilive is committed to protecting the privacy of every player who uses our platform. We understand that when you share personal information with us, you are placing trust in bazilive to handle it responsibly. This privacy policy sets out clearly and honestly how we meet that responsibility.

This policy applies to all personal data collected through the bazilive website, mobile app, and any other channel through which you interact with us — including customer support, email, and live chat. It covers data collected from registered players as well as visitors who browse bazilive without creating an account.

Bazilive acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your data is processed. If you have any questions about how bazilive handles your data, you can contact our support team at any time using the details at the end of this policy.

Bazilive collects only the personal data that is necessary to provide you with a safe, functional, and enjoyable gaming experience. The categories of data we collect include:

Bazilive does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes and with your explicit consent.

Bazilive collects personal data through the following channels:

• Direct interactions: When you register an account, make a deposit, place a bet, contact support, or update your profile on bazilive.
• Automated technologies: When you browse bazilive, we automatically collect technical and usage data through cookies, server logs, and similar tracking technologies.
• Third-party sources: We may receive data about you from payment processors, identity verification providers, and fraud prevention services that we use to operate bazilive securely.
• KYC verification: When you submit identity documents as part of our Know Your Customer process, we collect and process the information contained in those documents.

Bazilive uses your personal data for the following purposes:

• To create and manage your bazilive account, including verifying your identity and age.
• To process deposits, withdrawals, and other financial transactions on the platform.
• To provide customer support and respond to your queries and complaints.
• To detect and prevent fraud, money laundering, and other illegal activity.
• To comply with legal and regulatory obligations applicable to bazilive.
• To send you important account-related communications, such as transaction confirmations and security alerts.
• To send you promotional communications about bazilive offers and bonuses, where you have opted in to receive these.
• To monitor and improve the performance, security, and user experience of the bazilive platform.
• To support responsible gaming by monitoring betting patterns and identifying players who may need assistance.

Bazilive will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent. If we wish to use your data for a new purpose, we will notify you and, where required, seek your consent before proceeding.

Bazilive processes your personal data on the following legal grounds:

• Contract performance: Processing your data is necessary to provide the bazilive service you have signed up for, including managing your account and processing transactions.
• Legal obligation: Bazilive is required by law to collect and retain certain data, including for anti-money laundering (AML) compliance and identity verification.
• Legitimate interests: We process some data based on our legitimate business interests, such as fraud prevention, platform security, and improving the bazilive experience — provided these interests are not overridden by your rights.
• Consent: Where we rely on your consent to process data — such as for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

Bazilive does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: To process your deposits and withdrawals, we share necessary financial data with our payment partners such as bKash, Nagad, and Rocket. These providers process your data solely to complete your transactions.
• Identity verification providers: To verify your identity and age as required by our KYC obligations, we share relevant documents and data with trusted verification service providers.
• Fraud prevention services: We may share technical and behavioural data with fraud detection providers to protect bazilive and its players from fraudulent activity.
• Legal authorities: Bazilive may be required to disclose personal data to law enforcement, regulatory bodies, or courts where required by applicable law or a valid legal order.
• Business transfers: In the event of a merger, acquisition, or sale of bazilive's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

Bazilive retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods we apply are:

• Account data: Retained for the duration of your account and for 5 years after account closure, in line with standard AML and regulatory requirements.
• Transaction records: Retained for 7 years after the transaction date to comply with financial record-keeping obligations.
• KYC documents: Retained for 5 years after account closure or the completion of the business relationship.
• Support communications: Retained for 3 years after the last interaction, to assist with any future disputes or queries.
• Marketing preferences: Retained until you withdraw consent or request deletion.

When data is no longer required, bazilive securely deletes or anonymises it so that it can no longer be linked to you as an individual.

Bazilive takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration. Our security measures include:

• AES-256 encryption for data stored on bazilive's servers.
• TLS encryption for all data transmitted between your device and bazilive's platform.
• Multi-factor authentication options for player accounts.
• Regular penetration testing and vulnerability assessments of our systems.
• Strict access controls ensuring that only authorised bazilive staff can access personal data, and only to the extent required for their role.
• Continuous monitoring of our systems for suspicious activity and potential security incidents.

While bazilive takes every reasonable precaution to protect your data, no system is completely immune to security risks. In the unlikely event of a data breach that affects your personal data, bazilive will notify you promptly and take immediate steps to contain and remediate the incident.

Bazilive uses cookies and similar tracking technologies to improve your experience on the platform, keep you logged in, remember your preferences, and analyse how the platform is used. The types of cookies we use are:

• Essential cookies: Required for the bazilive platform to function correctly. These cannot be disabled without affecting your ability to use the site.
• Functional cookies: Remember your preferences and settings, such as your preferred language and display options.
• Analytics cookies: Help us understand how players use bazilive so we can improve the platform. Data collected is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity and protect the integrity of your bazilive account.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the bazilive platform. Bazilive does not use third-party advertising cookies or share cookie data with advertisers.

As a bazilive player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team using the details at the end of this policy.

Bazilive is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from accessing the platform.

If bazilive becomes aware that personal data has been collected from a person under 18, we will immediately close the associated account, delete the data, and void any transactions made. If you believe a minor has registered on bazilive, please contact our support team immediately so we can investigate and take appropriate action.

Bazilive may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will notify registered players by email and display a prominent notice on the bazilive platform.

The updated policy will take effect from the date it is published on the bazilive website. We encourage you to review this policy periodically so you are always aware of how your data is being handled. Your continued use of bazilive after an updated policy has been published constitutes your acceptance of the changes.

If you have any questions, concerns, or requests relating to this Privacy Policy or how bazilive handles your personal data, please get in touch with our team. We are committed to resolving privacy-related queries promptly and transparently.

• Email: [email protected]
• Support Email: [email protected]
• Live Chat: Available on the bazilive platform after login
• FAQ: Visit our FAQ page for answers to common questions